Q: How do I order? A: Order via our page at ecowaskitchen.com Or on phone. You’ll need an account to place orders online. To create an account, select the 'Sign up/Login' button located at the top of our page and enter your details. Once you’ve signed up, you’ll receive our new menu via email from us each week. You can unsubscribe at any time. Q: When can I order? A: Our menu is open for orders from 12pm to 12am Monday to Sunday each week. Closing our menu each week gives us time to source the highest-quality ingredients for your meals, then prepare and cook each item from scratch. Q: When will I receive my order? A: Ready for Pick up after 30 min. of order and delivery is from 4-9pm. Q: Do you have a minimum order value? A: You can order as much or as little as you like. However if you wish to receive your order via delivery, then a minimum order value of 80 Euros applies. Q: Is there a fee for delivery? A: Delivery is free for orders over 150 Euros. If your order is under 150, we charge a small 10 euros delivery fee. Q: Can I choose my delivery time? A: Unfortunately, we’re unable to accommodate specific delivery time requests at the moment. Our delivery window is from 4-9pm every Monday. We do give you a heads up on when your delivery will arrive - you’ll receive a text when our driver is on his way. Q: Do you provide a list of ingredients and allergens? A: Yes, each meal lists every ingredient and highlights any allergens in that meal. You can view the full list of ingredients and allergens for each item on our menu by clicking on the item’s image. All ingredients and allergens will also be listed on the label when the meal arrives. Please note, although our meals may not highlight specific allergens, we are not a completely 'allergen free' kitchen. Q: Do meals come with serving instructions? A: Yes, each meal comes with a label that describes preparation, storage and heating instructions. Food labels also state all ingredients and allergens. Q: Can I order a meal for someone else? A: Yes, we have a gift order option available if you wish to order for someone else. You can leave a note with your gift in the notes section of your order and we will include it with the delivery. Q: What’s your approach to sustainability? A: We love the earth and we feel grateful we can turn its gifts into delicious meals! We use home compostable packaging wherever possible. The aluminium foil trays and sheets you may receive are really valuable to recycling companies so please give the trays/sheets a rinse and place them in your recycling bin. We strive to be as eco-friendly as possible – we use recycled foil when we need to for cooking with, recycled baking paper and Great Wrap non-plastic food wrap. We also compost any produce off-cuts we have, and we reuse or recycle any packaging our ingredients are delivered in. Q: How can I contact you? A: To contact our team, use https://ecowaskitchen.com/contactus. We are always happy to help.